Last Updated: April 23, 2025
1. INTRODUCTION
MagSway Technologies Inc. (“MagSway,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
By accessing or using MagSway’s services, website, and applications (collectively, the “Platform”), you consent to the practices described in this Privacy Policy.
2. INFORMATION WE COLLECT
2.1 Personal Information You Provide
We collect information you provide when you:
- Create an account or user profile
- Complete forms on our Platform
- Participate in mentorship sessions or consultations
- Engage in transactions or commerce activities
- Connect social media accounts
- Communicate with us or other users
- Submit content for brand collaborations
This information may include:
- Name, email address, phone number, and mailing address
- Profile information (bio, photos, social media statistics)
- Payment information and transaction history
- Content you create, share, or submit for campaigns
- Communications with brands, creators, or our team
2.2 Information Collected Automatically
When you use our Platform, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Location information (if permitted by your device settings)
- Cookies and similar tracking technologies
- Performance and interaction metrics
2.3 Information From Third Parties
We may receive information about you from:
- Social media platforms (when you connect your accounts)
- Business partners, including brands and agencies
- Analytics providers and advertising networks
- Payment processors and financial institutions
3. HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
3.1 Providing and Improving Our Services
- Facilitating creator-brand matching and collaborations
- Processing transactions and payments
- Enabling social commerce and mentorship features
- Personalizing your experience
- Developing new features and improving existing ones
3.2 AI and Algorithm Training
- Improving our AI-based matchmaking algorithms
- Enhancing GenAI tools for content creation
- Developing performance metrics and analytics
3.3 Communication
- Responding to your inquiries and support requests
- Sending service announcements and updates
- Providing marketing communications (subject to your preferences)
- Facilitating communication between creators and brands
3.4 Analytics and Research
- Analyzing usage patterns and trends
- Measuring campaign performance and ROI
- Conducting market research
- Generating aggregated statistical data
3.5 Legal and Security
- Verifying your identity and preventing fraud
- Resolving disputes and enforcing our policies
- Complying with legal obligations
- Protecting the rights and safety of users and third parties
4. HOW WE SHARE YOUR INFORMATION
4.1 With Platform Users
- Sharing creator profiles with interested brands/agencies
- Sharing brand information with potential creator partners
- Facilitating communication between users as part of our services
4.2 Service Providers
- Payment processors and financial institutions
- Cloud storage and hosting providers
- Analytics and advertising partners
- Customer support services
- Professional services (legal, accounting)
4.3 Business Transfers
We may share information in connection with a merger, acquisition, reorganization, or sale of all or a portion of our assets.
4.4 Legal Requirements
We may disclose information when required by law, legal process, or government request.
5. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. YOUR RIGHTS AND CHOICES
Depending on your jurisdiction, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Delete your data (subject to certain exceptions)
- Restrict or object to certain processing activities
- Withdraw consent for optional processing
- Data portability
To exercise these rights, please contact us at privacy@magsway.co.
7. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to collect information and provide a better user experience. You can manage your cookie preferences through your browser settings.
8. CHILDREN’S PRIVACY
Our Platform is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.
9. INTERNATIONAL DATA TRANSFERS
We may transfer, store, and process your information in countries other than your country of residence. When we do so, we implement appropriate safeguards in compliance with applicable laws.
10. RETENTION OF INFORMATION
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
11. THIRD-PARTY LINKS AND SERVICES
Our Platform may contain links to third-party websites, applications, or services. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.
13. CONTACT US
If you have questions or concerns about this Privacy Policy or our practices, please contact us at:
MagSway Technologies Inc. Email: support@magsway.co Address: 1750-1055 West Georgia, Vancouver, British Columbia, V6E 3P3.